Yesterday was Thanksgiving. And while I struggle with celebrating a holiday founded on an atrocious version of history, I appreciate the reminder to be grateful and the time to reflect on what I have to be grateful for.
In my post Reflecting On 2014, I wrote about how the uncomfortable process of claiming and internalizing the title “entrepreneur” has helped me become a more fulfilled, confident person. What I didn’t say, or anticipate, was that writing greeting cards has given me this funny little 5” x 5” platform to basically say whatever I want, and that in turn has given me a voice that I’ve always struggled to have.
I am a quiet person, pretty much in all the ways. I don’t talk a lot, and when I do, people often literally can’t hear me. Shy, a little socially anxious, and nestled cozily on the far end of the introvert-extrovert spectrum, you can often find me hovering near the food at parties, hiding in the bathroom for a breather during work functions, and completely absent from networking events. In today’s rapid-fire world of cold-calling, drive-by salutations, and elevator pitches, I have a difficult time listening, processing, synthesizing, and opining all at once. I would much rather listen and observe, let ideas sit and bounce around in different parts of my brain, and then maybe 15 minutes, one hour, three days later I’ll think of what I want to say in response, if anything at all.
We have many opportunities to talk throughout the day – to colleagues in meetings and by the proverbial watercooler, to strangers in line and at the bus stop, with friends and acquaintances out at dinner or bars. In many of these situations, I find it hard to push beyond giving sanitized versions of how our weekends were and commiserating or speculating about the weather, and to somehow segue into sharing what we’re really dealing with: the experiences and people that we think have made us who we are, the hardest and best parts of our lives so far, the truths we hold sacred and the questions we grapple with when we have long stretches of time to ourselves, and all those things that make us all eerily similar and wildly different that I’d really like to know and share. But my curiosity and desire for connection is often overshadowed by the fear that I’ll be revealed as (and therefore feel) dumb, boring, or strange, based on the jumble of words I produce at that moment.
Writing has always been different. I can think for as long as I want about what I want to say and how I want to say it, then leave it and come back and change it all over again. When I’m writing, there’s no one to witness how fast or eloquently I can get out a sentence on the first try. No one hears all the long, tentative pauses, or interrupts to ask me to “speak up.”
Kwohtations has become a medium for me to say and share whatever I want and on my own timeline. Basically the cards are my alter ego -- the puppets to my ventriloquist, the Sasha Fierce to my Beyoncé. They are unapologetically cynical, honest, snarky, and vulnerable. They are a catalogue of my thoughts and experiences, like if I’m making the “right” life decisions and how I should be defining “right” and if I’ve already chosen the wrong ones, if such a thing exists. Like how love still confuses me to no end, both conceptually and practically speaking. Like why there’s so much fear and hate of those who are different and what our role is in either perpetuating or changing that. The cards are my soapbox to silently preach that the freedom to be who you are and love who you do is an unalienable right and that the diversity in our identities and choices is a source of beauty, power, and celebration.
So when people pick up the cards, laugh in recognition and say things like, “This is me!” or “This is my life!” or “I need to get this for so-and-so,” I instantly feel heard, more connected, and less alone. And when I do end up talking with customers, because I’ve already exposed a bit about me in the safe form of funny greeting cards, the conversation skips the pleasantries to sharing about life: Their brother just came out. They’re been trying to having a baby for a while. A lot of his friends are getting divorced. She’s going through menopause. He gets hangry all the time, but so does she. He woke up from a coma last year. They’re moving across the country. They’re navigating their first interracial relationship. She’s hoping to quit her job soon. All the big and little things that matter and make us wonderfully human.
I wrote back when I first started Kwohtations, that the cards are “for all the things we really think and sometimes want to say.” I meant this in light-hearted, simple and funny way, like saying “Sorry I Got Drunk” and “Yay You Made a Tiny Person” and “Thanks For Watching me Ugly Cry.” Somehow, this has become a truer, deeper statement as I think about all the fears, aspirations, failings, and accomplishments that I’ve channeled into creating these cards. Maybe speaking through greeting cards is a temporary workaround or a strange defense mechanism, or maybe it’s finally a way to be as vocal and vulnerable as I know how. In any case, Kwohtations cards are not only for all the things I want to say, but as it turns out, has also given me the means to say it, for which I am truly grateful.
I hope you all have or will find a way to share your voices too, because the world needs to hear what you have to say.
Two weeks ago I was in Colombia visiting my friend Amy, with no agenda to speak of except to wake up when it got too bright out to stay asleep, have lovely meandering strolls and even lovelier, more meandering conversations, notice and admire beautiful things, and eat delicious food on the cheap. Basically, all I want in life besides $50 million dollars and the ability to teleport.
Since I’ve been back, I’ve found myself suffering from a severe case of the “post vacation blues,” which, according to my extensive research (ie. Wikipedia) are brought on because “after the person returns home, they realize how boring and unsatisfactory their normal lifestyle routine is when compared to the activities he or she did while on their holiday/vacation. Post vacation blues may result in tiredness, loss of appetite, strong feelings of nostalgia, and in some cases, depression.” That sums up my current state quite nicely, except for the loss of appetite part because I have a tendency to try to drown my feelings in wine and finish them off by smothering them with cheese. So this is my attempt to examine some of this disgruntlement and to see if I can’t self-reflect myself back to health (or at least finish unpacking my bags and do some laundry).
I’ve been extremely lucky and privileged to have been able to indulge my wanderlust over the years. I love to travel for many of the typical reasons – an unexplainable but unshakeable curiosity at what and who else exists out in the world, a desire to encounter beauty and meaning, and a need to escape. But I travel not just to be a person who’s had different experiences, but to experience myself as a different person. In my everyday, I spend a lot of time thinking about myself. And by thinking, I mean questioning, debating, berating, assuring, building up and tearing down all of my personality traits and life decisions. I feel like I’m constantly behind in life – I should have woken up earlier, prepared for a meeting sooner, went on a run yesterday, made this appointment months ago, written a business plan back in 2011, found everlasting love in my twenties, and in general have figured my shit out by now.
But when I’m traveling, I suddenly trust my ability to make the right decisions, despite generally only having a vague sense of where I’m going, how I’m getting there, what I’m eating, what will happen next, and what people are saying to me. Somehow, when confronted with exponentially more ambiguity and rapid decision-making than I face in my daily life, I’m strangely more confident in my ability to navigate new terrain, more self-forgiving when I inevitably lose my way, and more able to enjoy the journey without worrying about when or how I’ll get to the destination. Maybe it’s because I recognize it’s absurd to expect myself to know what to do in a place I’ve clearly never been. Maybe it’s because I enter into a mindset that every new experience is an exciting adventure no matter how it turns out, rather than a test from the universe that I can fail. Maybe it’s because the entire experience feels so transient that chances are any mistakes I make won’t matter by the time I’ve moved onto the next city. Maybe it’s because I’m so busy trying to figure out where the hostel is and how to buy train tickets using wild hand gestures that I don’t have the luxury of ruminating over where I might have taken a wrong turn in life three years ago. Regardless of the reasons, it’s freeing, and sometimes downright exhilarating.
However, upon returning home, the U.S customs officer might as well have said, “Welcome back, here’s your passport and neuroses back.” Apparently it only takes a week away to throw into sharp relief the absurdity and mundaneness of how I’ve structured my life: waking up to multiple alarms, shutting myself off with headphones from everyone else doing the same thing on the subway to work, sitting behind a computer for eight hours a day and then trying to compensate for it (and the subpar cookie I stress-ate after lunch) by furiously running on the treadmill for an hour, quite literally going nowhere. I’m afraid that I’m squandering too much time and energy on Kwohtations, but am at the same time worried that I’m not investing enough. I wonder if I should “just suck it up” and find a job I’ll probably hate that pays a lot of money so I can afford to do things I’m passionate about. I wonder what I’m truly passionate about, if anything. I’m conflicted about what my deal-breakers and must-haves are when it comes to relationships, and if my problem is that I have too many or too few.
Through Kwohtations, I try to capture the everyday humanity that speaks to larger truths. Similarly, as I think about my short stint in Colombia, I think there are a few larger lessons embedded in seemingly trivial experiences that I'm going to try to hold onto as I settle back into the daily grind of work, love, and life:
Lesson #1: Get on the bus.
In my experience, public transportation in many countries doesn’t always exactly honor schedules or capacity limits. In other words, it’s pure chaos. So when a van or a bus pulls up, it’s often unclear if it’s the right one but you have to decide quickly to be able to make it on at all. In Colombia, we took a minivan from Tayrona to Cartagena, a five-hour car ride. After an hour, without much ceremony or explanation, the driver told us all to get out and get in another van. We got in, and thankfully it took us in the right direction.
In life, I feel like I’m faced with different buses headed in opposite and unclear life destinations, like “Potentially Rich But Most Likely Miserable,” “Defiantly Independent But Sometimes Desperately Lonely,” and “Almost No Stability But With The Possibility of Epic Adventures,” and all the buses are simultaneously pulling away from the station and I don’t know which one to hop on. And because I hesitate so long, I miss all of them and end up living at the terminal. So the lesson here is, just get on a damn bus. Chances are, it’s the right one, or it’ll at least get you closer to where you want to go. Or it’s completely the wrong one but then you end up somewhere unexpectedly amazing, or that isn’t great but will lead you to your next destination. Regardless, you’re moving forward.
Lesson #2: Speak and feel in ALL CAPS.
Amy has a new Colombian boyfriend who texts her incessantly with a lot of emoticons and in all caps. I LIKE YOU SO MUCH <3 <3 <3, he texts her. At first, I found this inexplicably funny, bordering on excessive (Actually, I still kind of do). But the Colombian’s gotten me thinking, why don’t I tell people how I feel about them in large letters accented with lots of tiny hearts? I spend a lot of energy acting like I don’t care, or at least not more than the other person does. I’d rather be blasé than vulnerable. I’d rather not play the game than raise the stakes. But really, how refreshing would it be if we all quit trying to be mysterious and unattainable and just said plainly to each other, I LIKE YOU. I LIKE YOU SO MUCH. I do think that would be better.
Lesson #3: Forget the steps.
One night out, a Colombian friend tried to teach me how to salsa. And by teach, I mean he danced around in dizzingly intricate steps while instructing me, “Don’t look down at my feet!” and “Just feel it in your heart!” To which I protested, “But I don’t know the steps! What are the steps?” But he just kept thumping his heart and yelling, “Don’t do what I’m doing, just hear the rhythm and feel it in your heart!” And I would repeat in bewilderment, “But what are the steps??!” Surprisingly, I didn’t learn how to salsa that night. But maybe going forward, instead of worrying what the “right” steps are that it seems like everyone else is taking (becoming consultants, getting married, buying a house), I should spend some time re-learning how to listen to what moves my heart wants me to make (apparently writing self-indulgent blog posts while eating breakfast for dinner).
I recognize that life is a little more complicated than a trip to the beach. But I want to remember that, just like traveling around a new country, this is my first time going through life, so why should I feel like I should know what to do? Of course I’m a bumbling idiot when it comes to most everything. But if I just keep moving forward in some direction, fully cherish those who keep me feeling happy and sane, and also keep trying to figure out what it is my heart wants, I think I’ll eventually get to where I want to go, and more importantly, have a great time along the way. I hope you do too.
A couple years ago, a friend shared with me the difficulty of finding birthday party invitations for her daughter that featured brown-skinned girls, and asked if I would make her a custom set of invitations. I immediately said yes, but it got me thinking about the bigger issue she’d named.
There is some public discourse about the underrepresentation of minority groups across the mainstream media, including movies, TV shows, commercials, books, magazines, video games, and billboards, etc. The lack of diversity in these images and storylines that we’ve created is jarringly at odds with our increasingly inclusive and open society. It is absolutely crucial that we correct this. Whether we’re conscious of it or not, the media shapes our identities and interactions in powerful ways; outside of our own narrow set of lived experiences, it’s how we learn what falling in love looks and feels like, what it means to be beautiful, the ways that different genders dress and act around each other, how to get what we want, and what is it that we should be wanting. It tells us whose lives, insights, and stories matter to us as a society, and what types of individuals, families, and communities are considered “normal” and valued.
The media is powerful because it enables us to insert our real selves into its constructed stories – we get to become the explorers, the lovers, the dreamers, and the heroes. But what happens when there’s no place for some of us in these narratives? What signal does it send to our children who don’t see anyone who looks, feels, and acts like they do? What does it signal to our children who only see those who look, feel, and act as they do? The media influences how we perceive others and what we think we know about them before we even meet. When only some of our identities and life experiences are represented in meaningful and authentic ways, it means that the rest of us are reduced to flat, sometimes harmful characterizations, or worse, sentenced to non-existence.
So why does diversity matter in the card aisle? For the very same reasons. I’ll concede that these other media outlets likely have a greater influence on societal norms and the public consciousness, but the tradition of giving cards is still very ingrained in American culture despite the advent of email, social media, and texting: 9 out of 10 American households buy cards every year, and collectively buy ~7 billion greeting cards annually. Cards are sold in virtually all convenience stores, big-box retailers, and gift shops, and much like TV commercials or magazines at the checkout counter, you can’t help but notice and internalize the headlines even when you aren’t really looking for them.
Having cards that reflect the experiences of people of different races, ethnicities, cultures, genders, sexual orientations, and backgrounds matters not just because it’s frustrating to have to color over your daughter’s birthday card with brown and black crayons, or to resort to buying wedding cards with anthropomorphic animals because they’re the closest depiction of a same-sex couple that you can find. It matters because we send cards when something we deem significant has happened, when an occasion is important enough to demand more than the customary email. Therefore, the occasions for which there are greeting cards sends a clear message about which we think are the milestones and people that are important enough for us to be commemorating, and conversely, which are not. The mission of Kwohtations Cards is to challenge those assumptions, to spread joy and bring people closer together by making cards that recognize, embrace, and celebrate the diversity and absurdity of life.
For Pride Month this June, I worked with my friend Dillan DiGiovanni to design cards that acknowledge and celebrate the experiences of some who identify as LGBTQ individuals. As a heterosexual, cisgender person, I freely admit that I don’t know what it’s like to go through life otherwise. But I know enough to know that it’s full of ups and downs, no matter who you are. I know that as much progress has been made, it can be a pretty narrow-minded, bigoted world out there. I know that it takes incredible courage to be yourself when a lot of people don’t want you to. And I know that change can be hard and scary, even when you know you’re doing the right thing. So I’m continuing to talk and learn and listen, but in the meantime I’m trying to cope with how much further we have to go to become a fully equal and open society by making something. Something small just to say, quite simply, I see you. I see you and I celebrate you, and I’m glad you’re you. I hope it helps a little.
I am not a big fan of Valentine's Day. And by not a big fan, I mean I hate it.
Firstly, it epitomizes the rampant, unapologetic commercialization of everything. It's become a day perpetuated and masterminded by (literally) heartless corporations to condition us into believing that the giving and receiving of love needs to be facilitated through material consumption…etc. etc. etc.
Secondly, it's stressful for everyone:
If you're in a long-term relationship, there's this sudden societal expectation that you'll have this one night of heightened, movie-worthy romance involving a fancy-schmancy dinner, wearing something slightly-to-very uncomfortable, inordinately expensive flowers, and maybe some overly-large stuffed animal holding a plush heart that nobody really wants… when perhaps what you’d rather be doing is snuggling down on the couch in pajamas, ordering takeout, and both falling asleep early while watching SVU. But maybe that’s just me.
It's even worse if you're in the early, ambiguous, "what are we" part of a relationship: What does it mean if they don't propose Valentine's Day plans? Is it presumptuous to make a dinner reservation for two? Should you get them a present? What if they give you a rare first-edition anthology of love poems, and all you got them was a sweater that you found on sale at Marshalls? What if you secretly consulted their friends to get front-row tickets to their favorite band, and they got you nothing? It's a total mind-fuck.
If you're single, it seems like everyone is in a relationship come February: they're nuzzling faces along your running route, sneaking kisses in the canned goods aisle, sharing headphones on the bus. And even if you really don't mind being single, it’s never nice to feel like you’re the only third wheel left on earth. One of the only upsides to the day is seeing kids and old people dressed up in suits and stockings on the way to their dinner dates. Basically, if you're under the age of 16 and over the age of 70, I think your love is adorable. Everyone else needs to keep that shit to themselves.
That said, I am a big fan of making the most of a shitty situation. The saying goes, if you can't beat 'em, join 'em. So if we can't escape Valentine's Day in all its pink and heart-shaped glory, we might as well turn it into something we can get behind. I propose we re-purpose it into a day to celebrate all the people you love – friends, family, partners. And it doesn't really have to be love with a capital “L” - it can be a time to tell someone that they give you feelings, you're glad you met them, they're special to you and have changed you in some way, and your life is better for having them in it. And while we shouldn't just do this on the one day that the corporate gods have dictated, I honestly could use the annual reminder because I definitely don't do it enough.
So. Instead of showing someone how much they mean to you by buying them something bigger and better, give them a valentine instead. Straight up tell them how you feel. Celebrate them. Say thanks. Buy a card, make one yourself, or just fold a scrap piece of paper in half and get writing. After all, it's what you say inside that really counts.
I became a business owner the way that protagonist girl falls in love in The Fault In His Stars: “I fell in love the way you fall asleep: slowly, then all at once.” I never thought I’d start my own business, and didn’t set out to do so. I was just making cards that I found I needed – scratching my own itch, so to speak. In my mind, the title of Entrepreneur was up there with Ultra-Marathoner – I admired others who wore those badges, but they weren’t ones I aspired to or thought played particularly well to my strengths. Nevertheless, this past year, for a number of reasons and kind of no real reason at all, I started taking my business, and by extension it turns out, myself, more seriously. I learned that you don’t have to be wildly extroverted and charismatic, well-connected, or a “visionary” to be an entrepreneur. Hell, you don’t even need to have a plan or a finished product. I started and grew Kwohtations pretty much the same way I do most everything else in life – cautiously with occasional bouts of confidence, varying degrees of thoughtfulness and over-analysis, lots of whining and wallowing, a certain amount of scrappiness, and the unshakeable belief and support of people who love me.
As a staff of one, I spend inordinate amounts of time by myself designing, carving, printing, painting, stamping, packaging, sorting, tracking, shipping, and promoting cards. But I’m never going about it alone; I have a team of people unflaggingly cheering me on and giving me their time, energy, and heart and mind space. They cart my mountain-loads of crap to and from flea markets, keep me alive with food and coffee, and occasionally man the stall so I can pee. They form impromptu and captive focus groups for potential card ideas. They help craft and edit my Facebook and Instagram posts, and then promptly *Like* all of them. They are reluctant models for my photo shoots. They patiently listen to me gripe and grumble, then assure me (again) that Kwohtations is not a dumb idea and gently remind me (again) that this is supposed to be fun. They help me hunt around in our neighbors’ trash for useful pieces of wood, patiently explain the difference between a domain name and a hosting site, and never complain when I’ve covered every usable flat surface in the house with drying cards. Basically, they are there to hold my hand through all of it, for which I am eternally blessed and grateful.
When I first started out, I brushed it off uncomfortably whenever anyone referred to Kwohtations as my “card company.” “It’s not a real business, just something I do for fun,” was often my knee-jerk response. I think I reacted in this way because I felt vulnerable; for me, Kwohtations is deeply personal. In my professional life, I take great pride and ownership in my work, but am always slightly removed from it – there’s really no place in a data analysis to unpack how I feel about the fact that everyone on my Facebook feed is seemingly on Forbes’ “30 under 30” list, and I can’t write “getting out of bed” under the “Accomplishments” section of a grant report, even though some days it really is. In contrast, Kwohtations reflects my voice, my humor, and my reality. It’s what I find funny and how I experience life. Putting Kwohtations, and thereby myself, tangibly out there for others to see and evaluate is scary, unchartered territory. It’s me, not my analytic skills or project management abilities, that I’m exposing for evaluation and potential failure. So, as a coping mechanism, as with so many things that have the potential to affect me deeply, I pretend like it doesn’t matter at all. But really, it does.
I don’t have aspirations to change the world. I just want to minimize the harm I cause and make my little patch of grass as green as possible for those who share it with me. I hope that Kwohtations is one way of doing this, of spreading joy and bringing people closer together by using humor to celebrate the diversity and cope with the absurdity of life.
Kwohtations and me – we’re both constant works in progress. I’m anticipating some incremental improvements and big life breakthroughs in the upcoming year, as well as a good amount of stagnation and making the same mistakes over and over again. And I think I’m ok with that.